The Data Controller of the personal data collected through this website is:
KB AUTO RENT
Email: gerenciapatraix@gmail.com
Among the Personal Data collected by this website, either directly or through third parties, are:
Cookies
Usage Data
Full details on each type of Personal Data collected are provided in the relevant sections of this Privacy Policy or through specific notices displayed before the data is collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this website.
Unless otherwise specified, all data requested by this website is mandatory. If the User refuses to provide such data, it may be impossible for KB AUTO RENT to provide the requested Service.
Where this website specifically states that certain data is optional, Users are free not to provide it without affecting the availability or operation of the Service.
Users who are unsure which data is mandatory are welcome to contact KB AUTO RENT.
Any use of Cookies or other tracking tools by this website, or by third-party services used by this website, is intended to provide the Service requested by the User, as well as for the additional purposes described in this Privacy Policy and in the Cookie Policy, where applicable.
The User is responsible for any third-party Personal Data obtained, published, or shared through this website and confirms that they have the right to communicate or disclose such data, releasing KB AUTO RENT from any liability toward third parties.
KB AUTO RENT adopts appropriate technical and organisational security measures to prevent unauthorised access, disclosure, modification, or destruction of Personal Data.
Data processing is carried out using electronic and/or telematic tools, with procedures and logic strictly related to the purposes described in this Privacy Policy.
In addition to KB AUTO RENT, in some cases the following parties may have access to Personal Data:
authorised administrative, commercial, marketing, legal, and technical staff;
system administrators;
external service providers, such as hosting providers, IT companies, communication agencies, technical support providers, couriers, and other third-party suppliers.
Where required, such third parties may be appointed as Data Processors by KB AUTO RENT.
An updated list of appointed Data Processors may be requested at any time by contacting KB AUTO RENT.
KB AUTO RENT processes Personal Data relating to the User only where one of the following legal bases applies:
the User has given consent for one or more specific purposes;
processing is necessary for the performance of a contract with the User and/or to take pre-contractual steps at the User’s request;
processing is necessary to comply with a legal obligation to which KB AUTO RENT is subject;
processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in KB AUTO RENT;
processing is necessary for the purposes of the legitimate interests pursued by KB AUTO RENT or by a third party.
Users may contact KB AUTO RENT at any time to request clarification regarding the specific legal basis applicable to each processing activity, including whether the processing is based on consent, a contract, or a legal obligation.
Personal Data is processed at the operational offices of KB AUTO RENT and in any other location where the parties involved in the processing are located.
For further information, Users may contact KB AUTO RENT.
The User’s Personal Data may be transferred to a country other than the one in which the User is located. To learn more about the place of processing, Users may refer to the relevant sections of this Privacy Policy or contact KB AUTO RENT directly.
Users have the right to obtain information about:
the legal basis for transfers of data outside the European Union;
whether data is transferred to an international organisation;
the safeguards adopted by KB AUTO RENT to protect such data.
If any such transfer takes place, Users may refer to the relevant sections of this Privacy Policy or contact KB AUTO RENT using the contact details provided above.
Personal Data is processed and stored for as long as required for the purposes for which it was collected.
In particular:
Personal Data collected for purposes related to the performance of a contract between KB AUTO RENT and the User will be retained until the contract has been fully performed.
Personal Data collected for purposes related to the legitimate interests of KB AUTO RENT will be retained as long as necessary to fulfil those purposes.
Where processing is based on the User’s consent, KB AUTO RENT may retain the Personal Data until such consent is withdrawn.
KB AUTO RENT may also be required to retain Personal Data for a longer period where necessary to comply with a legal obligation or by order of a public authority.
Once the retention period has expired, Personal Data will be deleted. After this point, the rights of access, rectification, erasure, and portability can no longer be exercised.
The User’s Data is collected in order to allow KB AUTO RENT to provide its Services and for the following purposes:
Analytics / Statistics
For more detailed information about the purposes of processing and the specific Personal Data used for each purpose, Users may refer to the relevant sections of this Privacy Policy.
Personal Data is collected for the following purposes and through the following services:
The services in this section allow KB AUTO RENT to monitor and analyse website traffic and to track User behaviour.
This website uses Matomo, an analytics platform that allows KB AUTO RENT to analyse traffic and usage data directly, without relying on third-party analytics providers.
Personal Data collected:
Cookies
Usage Data
Users may exercise certain rights regarding the Personal Data processed by KB AUTO RENT.
In particular, the User has the right to:
Withdraw consent at any time
The User may withdraw previously given consent to the processing of their Personal Data.
Object to the processing of their data
The User may object to the processing of their data when the legal basis is not consent.
Access their data
The User has the right to obtain confirmation as to whether KB AUTO RENT is processing their Personal Data, to receive information about the processing, and to obtain a copy of the data.
Verify and request correction
The User may verify the accuracy of their Personal Data and request that it be updated or corrected.
Request restriction of processing
Under certain conditions, the User may request that KB AUTO RENT restrict the processing of their data. In that case, the data will only be stored and not otherwise processed.
Request deletion of Personal Data
Under certain conditions, the User may request that KB AUTO RENT erase their Personal Data.
Receive their data and request transfer to another controller
The User has the right to receive their data in a structured, commonly used, and machine-readable format and, where technically feasible, to have it transmitted to another data controller.
Lodge a complaint
The User may file a complaint with the competent data protection authority or take legal action.
Where Personal Data is processed for reasons of public interest, in the exercise of official authority, or for the legitimate interests of KB AUTO RENT, the User may object to the processing on grounds relating to their particular situation.
Where Personal Data is processed for direct marketing purposes, the User may object at any time without providing any reason.
To determine whether KB AUTO RENT processes Personal Data for direct marketing purposes, Users may consult the relevant sections of this Privacy Policy or contact KB AUTO RENT directly.
To exercise any of the rights listed above, Users may contact KB AUTO RENT using the contact details provided in this Privacy Policy.
Requests are free of charge and will be handled by KB AUTO RENT as soon as possible, and in any event within one month, as required by applicable law.
The User’s Personal Data may be used by KB AUTO RENT in legal proceedings or in the preparatory stages of possible legal action, in order to defend against misuse of this website or related Services by the User.
The User acknowledges that KB AUTO RENT may be required to disclose Personal Data upon request of public authorities.
Upon request, and in addition to the information contained in this Privacy Policy, KB AUTO RENT may provide Users with further contextual information regarding specific Services or the collection and processing of Personal Data.
For operation and maintenance purposes, this website and any third-party services used may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User’s IP address.
Further details regarding the processing of Personal Data may be requested at any time by contacting KB AUTO RENT using the contact details provided in this Privacy Policy.
This website does not support “Do Not Track” requests.
To determine whether any third-party services used by this website support such requests, Users are encouraged to consult the respective privacy policies of those third parties.
KB AUTO RENT reserves the right to modify this Privacy Policy at any time by notifying Users on this page and, where possible, through this website and/or via any contact details available to KB AUTO RENT, where technically and legally feasible.
Users are strongly encouraged to check this page regularly and refer to the date of the latest update shown at the bottom.
Where changes affect processing activities based on consent, KB AUTO RENT will obtain the User’s consent again where required by law.
Any information that directly or indirectly, including in combination with other information such as a personal identification number, identifies or can identify a natural person.
Information collected automatically through this website (or through third-party services integrated into this website), including:
IP addresses or domain names of the devices used by the User;
URI (Uniform Resource Identifier) addresses;
request time;
method used to submit the request to the server;
size of the response file;
numerical code indicating the status of the server response (successful, error, etc.);
country of origin;
browser and operating system characteristics;
time spent on pages;
navigation path followed within the website;
parameters relating to the User’s operating system and IT environment.
The natural person using this website who, unless otherwise specified, is also the Data Subject.
The natural person to whom the Personal Data relates.
Any natural or legal person, public authority, agency, or other body that processes Personal Data on behalf of KB AUTO RENT, as described in this Privacy Policy.
The natural or legal person, public authority, agency, or other body which determines the purposes and means of the processing of Personal Data, including the security measures adopted for the operation and use of this website.
Unless otherwise specified, the Data Controller of this website is KB AUTO RENT.
The hardware or software tool through which Users’ Personal Data is collected and processed.
The service provided by this website, as described on this website and in any applicable terms and conditions.
Unless otherwise specified, any reference in this document to the European Union includes all current Member States of the European Union and the European Economic Area.
A small data file stored on the User’s device.
This Privacy Policy has been drafted in accordance with applicable data protection laws, including Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR).
Unless otherwise specified, this Privacy Policy applies exclusively to this website.
This agreement represents a summary of the main provisions of the General Rental Terms and Conditions which, together with the rental agreement signed by the Customer, constitute the sole source governing the contractual relationship between the rental company KBAutoRent and the Customer or their Affiliates.
Driving the rented vehicle and/or motorcycle is permitted only to persons holding a valid driving licence of the following categories: “A1”, “A2”, “A3” and “B”. The following minimum ages apply:
“A1”: 16 years old for motorcycles up to 11 kW
“A2”: 18 years old for motorcycles up to 35 kW
“A3”: 24 years old for motorcycles over 35 kW
“B”: 18 years old – for novice drivers only, vehicles up to 55 kW – after 1 year of holding a category “B” licence, all vehicle types up to 9 seats
“B”: 18 years old for all light commercial vehicles up to 3.5 tonnes
The vehicle and/or motorcycle is delivered to the Customer on the assumption that they will personally drive and use it. The Customer assumes all risks and liability if they allow any third party to drive the vehicle and/or motorcycle, including under Article 116, paragraph 12 of the Highway Code (Legislative Decree 285/92), relating to handing over the vehicle and/or motorcycle to persons without a valid driving licence or, in any case, not authorised by the rental company.
The Customer may inform the rental company from which the vehicle and/or motorcycle was rented of the names of other persons who may drive it. Such persons may be authorised only after presenting the appropriate documentation (driving licence). For each additional authorised driver, a daily surcharge equal to 50% of the amount indicated for the rented vehicle and/or motorcycle type will apply. For certain vehicle groups and in certain areas, the rental company may, at its sole discretion, require the possession of two credit cards.
Payment may be made by Credit/Debit Card, subject to authorisation by the issuing institution, and/or in cash. For cash payments, a security deposit by bank cheque made payable to KBAutoRent is mandatory. The amount of such deposit shall be determined according to the type of rented vehicle and/or motorcycle.
The credit card holder authorises the rental company to charge to the same card all amounts due under the rental agreement, including those necessary to recover any type of debt owed by the Customer to the rental company in connection with the rental.
The rented vehicle and/or motorcycle is covered by R.C.A. liability insurance and KASKO insurance in accordance with applicable law. If the Customer is involved in any of the aforementioned events, they shall bear the deductible indicated in the rental agreement; in the event of theft and/or fire, the deductible shall be the one indicated in the rental agreement according to the type of rented vehicle and/or motorcycle.
In the event of total unrecoverability of the rented vehicle and/or motorcycle due to a serious accident, or driving under the influence of alcohol and/or drugs, the deductible payable by the Customer shall be equal to 100% of the current value of the vehicle and/or motorcycle.
For vehicles and/or motorcycles equipped with Diablock or Blockshaft anti-theft devices, if the Customer who is the victim of theft does not return, in addition to the original key, also the anti-theft device key, they shall be required to pay a deductible equal to 100% of the current value of the vehicle.
In all cases of accident, theft or fire, whether total or partial, the Customer must file a report with the competent authorities and deliver a copy to the rental company within 12 hours of the event.
Accident damage will not be charged to the Customer if they provide a C.I.D. accident report clearly showing liability and signed by the other party.
The Customer may choose an Additional Service that reduces or eliminates the financial penalty for liability relating to damage to the vehicle and/or motorcycle. Subscription to such service, in addition to an extra charge on top of the official rental rate (excluding the damages described in point (A)), does not exempt the Customer from acting with due care while driving.
KBAutoRent reserves the right to charge the Customer, as a penalty, for any damage attributable to their responsibility.
The rented vehicle and/or motorcycle must be returned with the same amount of fuel as it had at the time of delivery. For each missing litre, the Customer will be charged €2.50 per litre, plus a €30.00 refuelling service fee, plus VAT.
Mileage limits and the costs for any additional kilometres for the rented vehicle and/or motorcycle are those indicated in the rental agreement.
The Customer is authorised to drive only within Spain and undertakes NOT to drive in countries other than those expressly indicated in the “green card” provided together with the vehicle documents.
Any unauthorised or unlawful use obliges the Customer to compensate for damages, jointly and severally with any other driver, and voids any limitation of liability, exposing the Customer to the applicable penalties. The rental company reserves the right to recover the vehicle at any time and in any place in the event of non-compliance with these rules.
The Customer is responsible for the normal operation of the vehicle and for its ordinary use and maintenance. If roadside assistance is needed (e.g. breakdown or accident), the Customer must contact the rental company following the instructions indicated in the rental agreement.
The rental company shall not be liable for losses or damages caused by unforeseen breakdowns, delivery delays, deterioration of goods, or other damages, except in cases of wilful misconduct or gross negligence. Likewise, it shall not be liable for property transported or left in the returned vehicle.
The Customer is responsible for all fines and other charges resulting from violations of traffic laws or other regulations, tolls, parking fees, and any other expenses arising from the use of the vehicle, even if the vehicle was driven by third parties during the rental period.
The Customer undertakes to reimburse such amounts, including legal, postal and administrative costs, and to hold the rental company harmless against any claims by third parties.
Each administrative procedure carries a cost which the Customer authorises the rental company to charge to their account.
THE “ONE-WAY DROP-OFF” SERVICE IS NOT PERMITTED UNLESS EXPRESSLY AUTHORISED BY THE COMPANY.
At the start of the rental, the Customer must commit to a return date for the vehicle; any change must be communicated in advance to the rental company.
One rental day corresponds to 24 hours with a tolerance of 59 minutes; after that, an additional rental day will be charged. For rates with time limits (e.g. weekend, weekly), once the tolerance period has expired, the full daily rate will apply.
The vehicle must be returned during the rental company’s opening/closing hours. In the event of an out-of-hours return that has been previously authorised, the rental shall be considered closed at the beginning of the next opening period.
Failure to return the key results in the extension of the rental until the key is delivered or a loss/theft report is submitted.
Loss or theft of the key entails a penalty of €600.00 + VAT.
The Customer undertakes to return the vehicle and/or motorcycle in the same condition and with the same accessories present at the beginning of the rental, except for normal wear and tear.
In the event of loss or theft of the original vehicle documents, a deductible of €200.00 + VAT will apply.
In the event of malfunction of the odometer or inability to record mileage, a conventional rate of 300 kilometres per day will be charged.
These Terms and Conditions are governed by Spanish law.
Any dispute concerning their validity, interpretation or performance shall fall under the jurisdiction of the Court of the place where the Customer collected the vehicle.
In accordance with applicable legislation, data processing shall be carried out according to the principles of fairness, lawfulness, transparency, and protection of your privacy and rights.
The user’s personal data are processed by KB Auto Rent, acting as Data Controller.
Pursuant to Article 13 of GDPR 2016/679, you are informed as follows:
Identification data (name, surname, residence, address, date of birth, telephone number, billing address, online identifier)
Identity document data (ID card, passport or driving licence)
Banking details
Location data (location, GPS, GSM or other)
Data will be processed for:
conclusion and performance of rental contracts and related agreements;
analysis and improvement of services;
management of complaints and disputes;
implementation of international payment system standards.
These purposes are defined as “Contractual Purposes.”
With the user’s consent, data may also be used for:
sending advertising material;
commercial analysis and studies of consumer habits.
These purposes are defined as “Marketing Purposes.”
Processing for Contractual Purposes is mandatory; without such data, it is not possible to enter into the contract.
Processing for Marketing Purposes is optional; if the user refuses, they will not receive commercial communications.
Consent may be withdrawn at any time.
Processing may be carried out manually or electronically, using appropriate technical, physical and organisational measures to ensure security, confidentiality, and to prevent unauthorised access or data loss.
Data may be disclosed to:
banks and credit institutions;
authorised personnel;
third-party providers of technological, accounting, administrative, legal, insurance and IT services;
data processors.
Data will not be transferred outside the European Union or to international organisations.
a) Contractual Purposes: duration of the contract + 10 years
b) Marketing Purposes: duration of the contract + 5 years
The user has the right to:
request information;
access personal data;
request rectification, erasure or restriction of processing;
object to processing;
request data portability;
withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal;
lodge a complaint with the Supervisory Authority.
The Customer freely gives consent to the processing of their data.
The possible invalidity of any clause shall not affect the validity of the remainder of the contract.
If the Customer chooses to pay in a currency other than the quoted currency, the amount shall be calculated according to the exchange rate published by CITI-BANK, increased by 4% to cover costs and exchange rate risk.
By reading the privacy notice and the General Rental Terms and Conditions, the Customer declares that they specifically approve all clauses.