This agreement represents a summary of the main provisions of the General Rental Terms and Conditions which, together with the rental agreement signed by the Customer, constitute the sole source governing the contractual relationship between the rental company KBAutoRent and the Customer or their Affiliates.
Driving the rented vehicle and/or motorcycle is permitted only to persons holding a valid driving licence of the following categories: “A1”, “A2”, “A3” and “B”. The following minimum ages apply:
“A1”: 16 years old for motorcycles up to 11 kW
“A2”: 18 years old for motorcycles up to 35 kW
“A3”: 24 years old for motorcycles over 35 kW
“B”: 18 years old – for novice drivers only, vehicles up to 55 kW – after 1 year of holding a category “B” licence, all vehicle types up to 9 seats
“B”: 18 years old for all light commercial vehicles up to 3.5 tonnes
The vehicle and/or motorcycle is delivered to the Customer on the assumption that they will personally drive and use it. The Customer assumes all risks and liability if they allow any third party to drive the vehicle and/or motorcycle, including under Article 116, paragraph 12 of the Highway Code (Legislative Decree 285/92), relating to handing over the vehicle and/or motorcycle to persons without a valid driving licence or, in any case, not authorised by the rental company.
The Customer may inform the rental company from which the vehicle and/or motorcycle was rented of the names of other persons who may drive it. Such persons may be authorised only after presenting the appropriate documentation (driving licence). For each additional authorised driver, a daily surcharge equal to 50% of the amount indicated for the rented vehicle and/or motorcycle type will apply. For certain vehicle groups and in certain areas, the rental company may, at its sole discretion, require the possession of two credit cards.
Payment may be made by Credit/Debit Card, subject to authorisation by the issuing institution, and/or in cash. For cash payments, a security deposit by bank cheque made payable to KBAutoRent is mandatory. The amount of such deposit shall be determined according to the type of rented vehicle and/or motorcycle.
The credit card holder authorises the rental company to charge to the same card all amounts due under the rental agreement, including those necessary to recover any type of debt owed by the Customer to the rental company in connection with the rental.
The rented vehicle and/or motorcycle is covered by R.C.A. liability insurance and KASKO insurance in accordance with applicable law. If the Customer is involved in any of the aforementioned events, they shall bear the deductible indicated in the rental agreement; in the event of theft and/or fire, the deductible shall be the one indicated in the rental agreement according to the type of rented vehicle and/or motorcycle.
In the event of total unrecoverability of the rented vehicle and/or motorcycle due to a serious accident, or driving under the influence of alcohol and/or drugs, the deductible payable by the Customer shall be equal to 100% of the current value of the vehicle and/or motorcycle.
For vehicles and/or motorcycles equipped with Diablock or Blockshaft anti-theft devices, if the Customer who is the victim of theft does not return, in addition to the original key, also the anti-theft device key, they shall be required to pay a deductible equal to 100% of the current value of the vehicle.
In all cases of accident, theft or fire, whether total or partial, the Customer must file a report with the competent authorities and deliver a copy to the rental company within 12 hours of the event.
Accident damage will not be charged to the Customer if they provide a C.I.D. accident report clearly showing liability and signed by the other party.
The Customer may choose an Additional Service that reduces or eliminates the financial penalty for liability relating to damage to the vehicle and/or motorcycle. Subscription to such service, in addition to an extra charge on top of the official rental rate (excluding the damages described in point (A)), does not exempt the Customer from acting with due care while driving.
KBAutoRent reserves the right to charge the Customer, as a penalty, for any damage attributable to their responsibility.
The rented vehicle and/or motorcycle must be returned with the same amount of fuel as it had at the time of delivery. For each missing litre, the Customer will be charged €2.50 per litre, plus a €30.00 refuelling service fee, plus VAT.
Mileage limits and the costs for any additional kilometres for the rented vehicle and/or motorcycle are those indicated in the rental agreement.
The Customer is authorised to drive only within Spain and undertakes NOT to drive in countries other than those expressly indicated in the “green card” provided together with the vehicle documents.
Any unauthorised or unlawful use obliges the Customer to compensate for damages, jointly and severally with any other driver, and voids any limitation of liability, exposing the Customer to the applicable penalties. The rental company reserves the right to recover the vehicle at any time and in any place in the event of non-compliance with these rules.
The Customer is responsible for the normal operation of the vehicle and for its ordinary use and maintenance. If roadside assistance is needed (e.g. breakdown or accident), the Customer must contact the rental company following the instructions indicated in the rental agreement.
The rental company shall not be liable for losses or damages caused by unforeseen breakdowns, delivery delays, deterioration of goods, or other damages, except in cases of wilful misconduct or gross negligence. Likewise, it shall not be liable for property transported or left in the returned vehicle.
The Customer is responsible for all fines and other charges resulting from violations of traffic laws or other regulations, tolls, parking fees, and any other expenses arising from the use of the vehicle, even if the vehicle was driven by third parties during the rental period.
The Customer undertakes to reimburse such amounts, including legal, postal and administrative costs, and to hold the rental company harmless against any claims by third parties.
Each administrative procedure carries a cost which the Customer authorises the rental company to charge to their account.
THE “ONE-WAY DROP-OFF” SERVICE IS NOT PERMITTED UNLESS EXPRESSLY AUTHORISED BY THE COMPANY.
At the start of the rental, the Customer must commit to a return date for the vehicle; any change must be communicated in advance to the rental company.
One rental day corresponds to 24 hours with a tolerance of 59 minutes; after that, an additional rental day will be charged. For rates with time limits (e.g. weekend, weekly), once the tolerance period has expired, the full daily rate will apply.
The vehicle must be returned during the rental company’s opening/closing hours. In the event of an out-of-hours return that has been previously authorised, the rental shall be considered closed at the beginning of the next opening period.
Failure to return the key results in the extension of the rental until the key is delivered or a loss/theft report is submitted.
Loss or theft of the key entails a penalty of €600.00 + VAT.
The Customer undertakes to return the vehicle and/or motorcycle in the same condition and with the same accessories present at the beginning of the rental, except for normal wear and tear.
In the event of loss or theft of the original vehicle documents, a deductible of €200.00 + VAT will apply.
In the event of malfunction of the odometer or inability to record mileage, a conventional rate of 300 kilometres per day will be charged.
These Terms and Conditions are governed by Spanish law.
Any dispute concerning their validity, interpretation or performance shall fall under the jurisdiction of the Court of the place where the Customer collected the vehicle.
In accordance with applicable legislation, data processing shall be carried out according to the principles of fairness, lawfulness, transparency, and protection of your privacy and rights.
The user’s personal data are processed by KB Auto Rent, acting as Data Controller.
Pursuant to Article 13 of GDPR 2016/679, you are informed as follows:
Identification data (name, surname, residence, address, date of birth, telephone number, billing address, online identifier)
Identity document data (ID card, passport or driving licence)
Banking details
Location data (location, GPS, GSM or other)
Data will be processed for:
conclusion and performance of rental contracts and related agreements;
analysis and improvement of services;
management of complaints and disputes;
implementation of international payment system standards.
These purposes are defined as “Contractual Purposes.”
With the user’s consent, data may also be used for:
sending advertising material;
commercial analysis and studies of consumer habits.
These purposes are defined as “Marketing Purposes.”
Processing for Contractual Purposes is mandatory; without such data, it is not possible to enter into the contract.
Processing for Marketing Purposes is optional; if the user refuses, they will not receive commercial communications.
Consent may be withdrawn at any time.
Processing may be carried out manually or electronically, using appropriate technical, physical and organisational measures to ensure security, confidentiality, and to prevent unauthorised access or data loss.
Data may be disclosed to:
banks and credit institutions;
authorised personnel;
third-party providers of technological, accounting, administrative, legal, insurance and IT services;
data processors.
Data will not be transferred outside the European Union or to international organisations.
a) Contractual Purposes: duration of the contract + 10 years
b) Marketing Purposes: duration of the contract + 5 years
The user has the right to:
request information;
access personal data;
request rectification, erasure or restriction of processing;
object to processing;
request data portability;
withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal;
lodge a complaint with the Supervisory Authority.
The Customer freely gives consent to the processing of their data.
The possible invalidity of any clause shall not affect the validity of the remainder of the contract.
If the Customer chooses to pay in a currency other than the quoted currency, the amount shall be calculated according to the exchange rate published by CITI-BANK, increased by 4% to cover costs and exchange rate risk.
By reading the privacy notice and the General Rental Terms and Conditions, the Customer declares that they specifically approve all clauses.
